Privacy, including Cookies and GDPR

Privacy General

This Privacy Policy applies to the 'Caroline Brown Therapy' website ("this website" / "the website") which is run by Caroline Brown, and governs data collection and usage. By using this website, you consent to the data practices described here.

Collection of your Personal Information

No personal information is collected as a result of you browsing the website.

This website uses Google Analytics, which collects anonymous information including your location (to the nearest town), your browser and internet device type, and pages viewed. This information may be used by Caroline Brown and her website manager(s) in aggregate to make decisions on the content and design of this website. You can stop this information being collected by Google if you wish - see 'Use of Cookies' below.

Security of your Personal Information

Caroline Brown secures your personal information from unauthorised access, use or disclosure. Caroline Brown secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. Financial information (such as a credit card number) is not collected on this website.

GDPR Compliance

The GDPR (The General Data Protection Regulation) will apply from 25 May 2018, when it supersedes the UK Data Protection Act 1998. The primary objective of the GDPR is to give you control of your personal data. The GDPR will harmonise data protection regulations throughout the EU.

In the circumstances shown below you are deemed to have agreed that Caroline Brown may contact you by email:

  • you have subscribed to the blog in order to receive content updates;
  • you have contacted Caroline Brown by email, telephone / Skype, text message (or any other telecommunication or internet messaging service), or have given Caroline Brown your email address in person.

Caroline Brown stores your email address and given name together so that you can receive email notifications of new content.

Your email address is NEVER published.

You can opt out of content updates by clicking the 'unsubscribe' link in any email sent from this website.

Use of Cookies

This website will set a temporary cookie on your internet device (also called a 'session cookie') if you attempt to subscribe to the blog.

What is a cookie?

A cookie is a code file that is placed on your computer by a web server.

Cookies CANNOT be used to run programs or deliver viruses to your computer.

Cookies are uniquely assigned to your device, and can only be read by a web server in the domain that issued the cookie to you.

The 'session cookie' on this website is automatically deleted from your machine when you close your browser. 

How this website uses cookies

The temporary session cookie set on this website help the system 'remember' what action a visitor has taken - in this case, what you have entered into the blog subscription form. Without the session cookie it would not be possible to offer a proper experience when filling in a form without permanently saving information to a database and then deleting it on a regular basis. So, by their nature, session cookies actually PROTECT your privacy online.

Other cookies

This website uses Google Analytics to help Caroline Brown understand how it is used, and Google set their own cookies. The data to which Caroline Brown has access via the Google Analytics interface is anonymous, provides useful information on the demographic of visitors and the actions they take on this website, and allows Caroline Brown and those working for her to develop this website in order to provide the best user experience. Google's Privacy Policies are at https://policies.google.com/privacy

Do I have to allow cookies?

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

You can decline the cookie from Google Analytics.

If you choose to decline the session cookie set by this website then you will not be able to use the 'subscribe to the blog' functionality.

Use of your Personal Information

Caroline Brown DOES NOT sell, rent or lease personal information to third parties.

Bookings

Bookings are made through a third party, Acuity. The security and privacy of your information are taken seriously at Acuity.  See their full policy at https://help.acuityscheduling.com/hc/en-us/articles/219149587-Security-Privacy-Compliance

Payments

Payments are made through the PayPal payment gateway. You can use most cards, or your PayPal account. You can read more about Paypal privacy at https://www.paypal.com/uk/webapps/mpp/ua/privacy-prev

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